Hello! I’m Alex, and it's a pleasure to meet you virtually.

I’m proud to be part of the Surplus Refund team. I’ve known our founder and CEO, Freddie, for over seven years, and I have more than 12 years of experience in the client-facing service industry. My extensive background on both the service and client sides of commerce has given me valuable insights into what creates a great client experience.

A little about me: I enjoy flowers, engaging conversations, the outdoors, and soft-serve ice cream. My top priority is to ensure my clients feel heard, respected, and well taken care of in every interaction, whether it’s our first meeting or the final call at the end of a surplus fund recovery journey. I love getting to know my clients so I can serve them better, so please don’t hesitate to reach out. I promise to communicate clearly and honestly.

When you work with Surplus Refund, you become part of a like-minded family! I look forward to collaborating with you.